Delivery and Return policy

We offer delivery services throughout the Egypt for all orders placed on our website. We use reputable courier companies to ensure your order arrives in a timely and secure manner. Here are some important points to note:

  1. Delivery timeframes may vary depending on your location and the availability of the product. We aim to deliver your order within 2-5 business days.

  2. Delivery charges are different from state to another

  3. Confirmation call will be done in 24h from submitting your order.
  4. After 4 attemps for calling you order will be cancelled if you didnt confirm it.
  5. All orders will be dispatched within 24 hours from confirming yourorder, except for weekends and public holidays.

  6. Once your order has been dispatched, we will provide you with a tracking number so you can monitor the progress of your delivery.

  7. Please ensure that someone is available to receive the delivery at the specified address. In case of a missed delivery, a second attempt will be made. If the second attempt is unsuccessful, your order will be returned to us and you will be responsible for any additional delivery charges.

Return Policy

We want you to be completely satisfied with your no exchange or return for any products except the products with any defects in or damaged, arrived in bad condition , we offer a 7-day return policy. Here are some important points to note:

  1. All products must be returned in their original condition and packaging, with all accessories and tags attached.

  2. We reserve the right to refuse any returns that do not meet our requirements.

  3. To initiate a return, please contact us via Instagram or What's app and provide your order number and reason for the return.

  4. Once your return is approved, we will provide you with instructions on how to send the product back to us.

  5. Once we receive the product and verify that it meets our return policy requirements, we will issue a refund to your original payment method within 7-10 business days.

  6. Please note that shipping charges are non-refundable and you will be responsible for any return shipping costs.

If you have any questions or concerns about our delivery and return policy, please don't hesitate to contact us.


Instagram: @Koreanbeautysonlineshop

We are committed to providing our customers with a positive shopping experience and will do everything we can to ensure your satisfaction.